TERMS & CONDITIONS
Shipping Information
Shipping Options and Pricing
-
Standard Shippig: UPS Ground (1-5 Business days)
-
Express Shipping: UPS 2nd Day (2 Business days)
-
Overnight Shipping: UPS Next Day (1 Business day)
Order Delivery Times
Orders received before 2pm PST will ship same day. UPS does not deliver on Saturdays unless prior arrangement has been made. Orders placed on Friday after 2pm PST will ship the following Monday. Orders placed before 2pm PST on Fridays will be shipped same day, Overnight orders will arrive on Monday, 2nd Day orders will arrive on Tuesday.
Damaged Shipments
Be sure to check all merchandise for any damage that may have occurred during shipping. If you package appears to be damaged in any way contact the shipping company within 48 hours of receipt and request a Damage Inspection Report. Please have them return the merchandise to:
Out of Stock Items
We make every effort to stock all of the items displayed on our site. In the event an item is out of stock you will be notified immediately via email with an expected shipping date. Some products will be shipped directly from the manufacturer to shorten the delivery time.
Return & Exchange Policy
Please call our toll free number (800-810-4465) within 30 days upon receipt of your purchase before making a return. Returns are processed under the following guidelines:
Please call our toll free number (800-810-4465) within 30 days upon receipt of your purchase before making an exchange. Exchanges are process under the following guidelines:
-
Items must be in non-used condition and in retail packaging.
-
All exchanges must be shipped freight prepaid.
-
Exchanges will be processed as a new order.
-
All charges will be reapplied including S&H fees.
-
Once your order has been received, you will receive a 100% refund of the purchasing price.